Your Pet’s Healthcare Team: The Roles of Vets, Techs, and Support Staff Explained

When you bring your furry family member to the Pet Hospitals of Hawaii, you’re not just meeting with one person- you’re connecting with an entire team dedicated to your pet’s well-being. From diagnosis to treatment, from routine care to emotional support, each team member plays a crucial role in ensuring your pet receives the highest quality care.

Veterinarians: Your Pet’s Primary Medical Experts

Veterinarians are the doctors of the animal world. They’re responsible for diagnosing health issues, creating treatment plans, performing surgeries, and providing preventive care such as vaccinations and wellness exams.

In addition to treating illnesses and injuries, veterinarians educate pet owners on nutrition, behavior, and ongoing care to ensure your companion stays healthy for years to come. At Pet Hospitals of Hawaii, our vets combine advanced medical knowledge with genuine compassion to give each patient the best possible outcome.

Veterinary Technicians: Skilled Hands-On Care Providers

Think of veterinary technicians (or “vet techs”) as the nurses of the veterinary field. They assist veterinarians in a variety of ways, including:

• Collecting samples and performing lab tests

• Administering medications and vaccinations

• Monitoring anesthesia during surgery

• Providing wound care and post-surgery support

Vet techs are trained in both medical and technical skills, and their role is critical in ensuring procedures run smoothly and your pet remains comfortable and safe.

Veterinary Assistants: Essential Support for Medical Care

Veterinary assistants work closely with both vets and vet techs to help with patient handling, cleaning and preparing exam rooms, feeding and exercising hospitalized pets, and keeping the clinic running efficiently. They provide the behind-the-scenes support that allows the medical team to focus on your pet’s health.

Client Service Representatives: Your First Point of Contact

From scheduling appointments to answering your questions, client service representatives (CSRs) are often the first friendly faces you see when you walk into the clinic. They help bridge communication between you and the medical staff, ensuring you get the information and guidance you need for your pet’s care.

Partner with a Team That Puts Your Pet First

Your pet’s health is a team effort. Every veterinarian, vet tech, assistant, and CSR at Pet Hospitals of Hawaii works together to provide compassionate, thorough, and reliable care. By understanding the unique roles within our healthcare team, you can feel confident that your furry companion is always in good hands.

Ready to give your pet the best care possible? Schedule a wellness exam with Pet Hospitals of Hawaii and experience the difference a dedicated team can make in your pet’s life. Visit our office in Waipahu, Wahiawa, Makai, or Kailua, and new location coming soon! Call (808) 671-7387 (PETS) to book an appointment today.